The list:
1. Mass customization
2. Mobile
3. Front end interface
4. Shared data
Yes, please. #1 can't come soon enough and in reality, we kind of have been doing that for a while (different services for different audiences/patron groups) but that was still at a group level. Individual personalized choice and experience -- yes please. Front end interfaces and shared data seem to go hand in hand to me. ;-) ..and mobile, well, it's not going anywhere any time soon. LOL
read more here @ americanlibrariesmagazine
1 comment:
I kind of thought that most libraries had a sort of (underused) "mass customization" with their reference desks. UGA's has always been very helpful with customized research.
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